FAQ: Frequently Asked Questions

Everything You Need to Know About Inland Digital’s Solutions and Support

General FAQs

How long has Inland Digital been in business?

Inland Digital has been supporting businesses, schools and government organisations in Central West NSW and Western Sydney for over 20 years. Our focus has always been on delivering smarter print, workflow and collaboration solutions backed by local expertise.

What areas do you service?

We service Central West NSW and Western Sydney, with local technicians available for fast onsite support. Remote support and cloud solutions mean we can also assist organisations with multiple sites or regional locations.

What makes Inland Digital different from other providers?

Unlike many providers, we combine local, proactive support with global technology partnerships. Our team is trained to scope, implement and support everything we sell, ensuring consistency and reliability from day one.

Products & Solutions FAQs

What types of solutions do you provide?

We provide a full range of technology solutions, including office printers, multifunction devices, large format and production print, document management, workflow automation and collaboration tools like CommBox and SMART displays.

Do you provide custom solutions?

Yes. Every organisation is different, which is why we tailor our solutions — from office printer systems to document workflows — to meet the unique requirements of each business or industry.

Do you only supply printers?

No. While printers and multifunction devices are a core part of our offering, we also provide document management software, process automation, secure cloud scanning and collaboration solutions for the hybrid workplace.

Can your solutions integrate with our existing systems?

Absolutely. Our devices and software integrate seamlessly with cloud storage platforms (like Microsoft 365, Google Workspace, and Teams) and ERP or document management systems.

Service & Support FAQs

Do you provide local support and repairs?

Yes. Inland Digital has a dedicated service & support team of trained local technicians. Whether you need a quick repair, preventative maintenance or proactive monitoring, we’ve got you covered.

How quickly can you respond to a service request?

Most service requests are handled the same or next business day, depending on availability and location. Our goal is always to minimise downtime for your organisation.

Can you support multiple office locations?

Yes. Our managed print services and cloud-based tools make it simple to manage devices across multiple offices, schools or government departments.

Do you offer preventative maintenance?

Definitely. Our support agreements include proactive maintenance, regular checkups and monitoring to keep your devices performing at their best.

Brands & Technology FAQs

What brands do you work with?

We are trusted partners of Canon, HP, CommBox, SMART and Therefore. This means we can supply best-in-class technology and provide certified local support.

Do you supply Canon wide-format printers?

Yes. We supply a full range of Canon wide format printers, including the Canon PRO-1000, imagePROGRAF PRO-1000 and imagePROGRAF PRO-300 — ideal for photography, design, CAD and signage.

Can HP printers integrate with cloud workflows?

Yes. HP printers are designed for secure cloud connectivity and integrate with Microsoft 365, Teams and other collaboration tools.

Do you provide support for CommBox and SMART displays?

Absolutely. Inland Digital supplies, installs and supports CommBox interactive displays and SMART education panels for workplaces and classrooms.

Industries FAQs

Which industries do you specialise in?

We work with a wide range of industries, including education, commercial, government and offices of all sizes. Each solution is tailored to the specific challenges of that sector.

Do you provide printers for schools?

Yes. We supply secure, cost-efficient printers for schools as well as document management and collaboration tools for classrooms and admin offices.

Can you provide solutions for government organisations?

Yes. Inland Digital offers government print services and secure document management to meet strict compliance and data protection standards.

Do you support hybrid workplaces?

Definitely. Our workflow automation, collaboration tools and paperless office solutions are designed to keep hybrid teams connected and productive.

Pricing & Leasing FAQs

Do you offer leasing options for printers and devices?

Yes. We provide both purchase and flexible leasing options, including short-term rentals for project-based or seasonal requirements.

Can managed print services save money?

Yes. Managed print services help you track usage, reduce waste, cut consumable costs and improve overall efficiency.

Do you offer free assessments?

Yes. We provide free print and workflow assessments to identify savings, efficiencies and opportunities for improvement in your current environment.

Are your solutions suitable for small businesses as well as large enterprises?

Absolutely. We scale our solutions, from single office printers to enterprise-wide print management systems, so they fit businesses of every size.

Ready to streamline your business?

Fill in the form below and one of our local

experts will be in touch.